Shipping & Warranty
Rechargeable e-cigarette batteries, chargers and adapters are covered under limited warranty for 6 months from date of purchase. Cartridges and Fling disposables are covered by a separate no-defect guarantee. If your cartridge or Fling is defective, return the item(s) for testing with a copy of your receipt. If deemed defective, we'll replace it at no cost.
Please visit our Warranty and Returns page for additional information.
Shipping and Delivery
We are proud to offer Same-Day Shipping on weekdays (not including public holidays), for all orders placed before 4pm ET. Please Note: Due to additional processing times, some International orders will not ship the same day, but will be shipped promptly the next business day.
White Cloud offers domestic and international delivery options to meet any need and budget. Simply select the appropriate option at checkout. UPS Overnight and Saturday delivery is available, priced according to the ZIP code used at checkout.
Please visit our Shipping page for additional shipping and delivery information.