FAQ & VIDEO TUTORIALS E-Cig questions? We have answers! Read all you need to know in our e-cig FAQ pages, or click to watch video tutorials. WATCH TUTORIALS NOW Search FAQS: Search FAQs Warranty and Defective Products What is my warranty? What is your defect guarantee? Why are my cartridges or Flings not lasting? What causes my battery to be defective? My battery/charger doesn't work, what do I do? Can I have my warranty items replaced at one of your retail locations?