The life of an electronic cigarette battery can vary. Each White Cloud battery is comprised of complex, intricate components that are assembled individually by hand. This results in an unavoidable existence of various circumstances that may cause a battery to malfunction during its lifetime.

While defects will invariably occur in some of our products, we strive to achieve 100 percent customer satisfaction at all times. This is why we offer both superior products and backup reassurance. With White Cloud's 2 Year Assured Warranty, any defects or accidental damage to the battery or charger is covered.