The manufacture and sale of electronic cigarettes is a constantly evolving industry, growing exponentially as more companies develop new technology and new ways to improve customer experience. Because electronic cigarettes have a specific shelf life and we only sell fresh, quality-assured products, we do not produce them in extreme quantities. This may result in a shortage of stock on a given product from time to time.

White Cloud purchases inventory in small quantities very frequently.  In fact we receive shipments just about every day.  This is due to that fact that we ship our product via air instead of by container load via ocean freight.  Most of our competitors receive very large shipments via ocean freight.  Now, while that means they do not run out as often, they also, and even more importantly, do not have fresh stock of cartridges, disposables and the liquids contained within them. 

Cartridges and disposables do have a shelf life (noted by the best by date on the packaging) and White Cloud wants to ensure that when you purchase from us you are receiving the freshest products available as far away from the best by date as possible. 

Additionally, customer needs and tastes do change with some frequency and it’s a difficult task to forecast those variances. What may be a great selling item one month may not be so popular the next and so on. This can certainly create challenges, which may cause an item to be removed from stock temporarily. When this does occur, please be assured that we do our very best to have the items back in stock as quickly as possible.

If you would like to know the moment a product comes back into stock, please click the box next to the item you're interested in to receive a notification when the items are available for purchase. Should you have any further questions about the stock status of a given item, we invite you to give us a call, send us an e-mail or contact us thorough our Live Chat interface on the website.

We will be happy to let you know by email when an item comes back in stock. To sign up for a notification email, simply click the link on the product page, shown to the left of the out of stock items availability, that says “Sign up to be notified when this product is back in stock!”