Contact UsProduct Description
- The extended warranty covers the purchaser for 2 years from original e-cigarette purchase date.
- Includes no hassle warranty exchanges at any kiosk location, and a free e-cig battery exchange starting 12 months from the original purchase.
- This warranty is valid for all non-disposable electronic cigarette batteries, USB chargers, AC adapters and DC adapters.
- Not valid for ClearDraw, ClearDraw2 Cartridges or any disposable products.
Details
Rest assured that if something goes wrong with your Cirrus electronic cigarettes or chargers, you'll be covered.
Dripping nicotine liquid into cartridges will void this warranty. Products that are handled with willful neglect may have the claim denied for this reason.
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Product's Review
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Get it now! Review by Joan
Quality Everyone should purchase this extended warranty. It was a real life saver for me as my batteries and chargers died. They were all replaced, no hassle, no problems. This is the deal of the century. If you ever have any problems this warranty covers it. Seriously, if you don't currently have this warranty, order it right now. You won't regret it. WC continues to offer what I consider the best products and, as anyone who has ever dealt with this company knows, the best customer service out there. Love WC and will never change companies because their products are excellent and they are truly a joy to deal with and what other company's customer service can you say that about, I mean use the word "joy?" Thank you, John and WC. (Posted on 11/27/2017)
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Warranty Review Review by ARI
Quality I am glad I purchased the warranty because if you come across a kiosk worker with no brains about the company, then you won't be hassled! (Posted on 5/2/2013)
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Warranty Review by Les
Quality I have receive the extended warrenty on time. The products are great. Would not choose another brand! No hassel. That is important! Thanks (Posted on 3/5/2013)
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Honor Review by James
Quality I have been using these products for over three years and have a complete set of all of the batt sizes. I have used this warranty numerous times for batt failures and exchanges. Never once was there any problem or hesitation on their part to honor their product and promptly replace what I returned. This is customer service the "old fashioned" way ! (Posted on 2/10/2013)
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Extended Warranty Review by Ken
Quality One of the best if not the best eCigs on the market, does what they state and ships quickly.\r\n\r\nSince receiving their starter kit plus a few extra 5 packs of flavored cartridges, I have not had a real cigarette in 5 weeks!\r\n\r\nPlan on continuing to use and decrease my nicotine dosage gradually. \r\n\r\nThanks White Cloud!\r\n (Posted on 1/22/2013)
Shipping & Warranty
Warranty
Rechargeable e-cigarette batteries, chargers and adapters are covered under limited warranty for 6 months from date of purchase. Cartridges and Fling disposables are covered by a separate no-defect guarantee. If your cartridge or Fling is defective, return the item(s) for testing with a copy of your receipt. If deemed defective, we'll replace it at no cost.
Please visit our Warranty and Returns page for additional information.
Shipping and Delivery
We are proud to offer Same-Day Shipping on weekdays (not including public holidays), for all orders placed before 4pm ET. Please Note: Due to additional processing times, some International orders will not ship the same day, but will be shipped promptly the next business day.
White Cloud offers domestic and international delivery options to meet any need and budget. Simply select the appropriate option at checkout. UPS Overnight and Saturday delivery is available, priced according to the ZIP code used at checkout.
Please visit our Shipping page for additional shipping and delivery information.
