Domestic Shipping Information

First Time Buyers

Your order may be sent with "Adult Signature Required". You would be required to sign for your package.

Same Day Shipping

Orders will ship the same day if your order is placed before 3PM (EST) Monday through Friday.

Same day shipping is not available on weekends or on orders placed after 3:00pm EST on Friday, during special offers, holidays, or for some international shipments.

Normal Shipping Schedule - Please see table below to determine delivery of packages based upon time of order
To determine your ground zone, please see UPS Ground Zone Map below the table.

This table is only for orders shipped via UPS. During the holiday season please take note of the UPS Holiday Shipping Schedule for changes.

UPS GROUND Shipping Map

Military Addresses

YES we ship to APO or FPO military addresses! Please see instructions below to get free shipping on all your orders.

In the billing information section please enter your billing address that matches your credit card.

If your billing address is a military address select United States as the country and AA, AE, or AP in the State drop down menu.

Click "Add a shipping address" and choose the country as "Military Address" in the drop down menu (DO NOT CLICK "default) for the shipping address when checking out). Choose AA, AE, or AP in the drop down menu for the state.

Your shipping is ALWAYS FREE no matter how much your order is! White Cloud Electronic Cigarettes thanks you for your service and our freedom. We support our troops!

The following applies to US shipments only

P.O. Boxes: Your order will manually be shipped by USPS Priority Mail - please choose the UPS Ground option during checkout.Please expect 2-3 days for delivery.

Free Shipping: Any order over $50.00 (U.S. only) qualifies for free UPS Ground shipping. Please see the table and UPS ground shipping map above for estimated delivery time.

Guaranteed UPS 2 Day Service

2 day service is based strictly upon when your order ships. Please see ourshipping schedule to calculate shipping times. Excludes delivery on weekends and holidays.

UPS Terms & Conditions

Guaranteed UPS Standard Next Day Service (next business day delivery by 3:00pm)

Next Day Air Service is based strictly upon when your order ships. Please see our shipping schedule to calculate shipping times. For Saturday delivery, please see the Saturday Delivery instructions below.

UPS Terms & Conditions

Saturday Delivery

Please choose "Next Day Air Service" during check-out.

In the notes section at the end of check-out, please let us know that you would like Saturday Delivery.

This service costs $15.00 extra and will be charged to the credit card used on your order.

Saturday Delivery is only available if you place your order on Friday before 3:00pm EST.

Additional Information

Please contact customer care at 866-492-6310, or This e-mail address is being protected from spambots. You need JavaScript enabled to view it for any additional assistance.

Please see UPS Terms & Conditions or International shipping for more information