CUSTOMER SERVICE

Gold Stevie Award

White Cloud Wins a Gold Stevie Award

On March 4th 2016, White Cloud beat out some stiff competition to be honored with the Gold Stevie Award for excellence in the category of Customer Service Complaints Team of the Year for the Consumer Products and Electronics Industry.

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Warranty and Returns

We’re confident you’ll love our products. But, if you’re not thrilled with your order, we’ll make it right. Learn about our hassle-free 6-month warranty, our 30-day money-back guarantee, and our no-defect guarantee on cartridges and Fling disposables.

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Shipping and Delivery

Want first-rate, low-priced, same-day shipping? White Cloud processes orders in next to no time at all. Learn how to get the products you want, faster than ever before, with pricing to fit any budget.

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FAQ's

If you have questions about White Cloud, our products and services, or just e-cigs in general, our regularly updated FAQ is the best place to get started.

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Video Tutorial's

There’s no better way to learn about White Cloud e-cigs than to see them in action. Watch these short, helpful videos to see how e-cigarettes work, and how to make the most of your vaping experience.

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